DELETE YOUR ACCOUNT.

WHAT HAPPENS

• You confirm with your password. A 14-day grace period starts, during which you can cancel from this page or the app. An authorised Admin may exceptionally extend the deadline with a written audit reason, never beyond 30 days from the original request.
• Deletion execution, including sign-in removal and deletion or anonymisation of profile data, is not yet automated. A request does not confirm that data has been erased.
• When an approved deletion process is available, future recurring billing must be stopped and paid membership access ended under that process. If you are the only owner of a Vendor, final deletion is held until ownership is transferred or an Admin-assisted closure is complete.

WHAT WE KEEP

• Any retention of payment, refund, entitlement, audit, abuse or moderation records will be limited to what is lawfully justified, with unnecessary personal data removed where practical. Exact periods remain subject to legal review and verified retention arrangements.
• Necessary claim/redemption history may remain visible to a Vendor with the deleted user anonymised.
• Previously delivered messages may be preserved for recipients where lawful with the sender anonymised; undelivered drafts should be removed where feasible.
• Backup handling will follow verified retention schedules. Following a restoration, deletion records must be reapplied before restored personal data is made available.

REQUEST DELETION